When Do I Call for Heating Repair?

Written on: January 23, 2023

Winter Survival Guide

We’re in the thick of winter now. Having a comfortable and warm home is critically important. Hopefully your heating system is up to the challenge. But it’s important to know how to tell when your heating system isn’t working as well as it should be and what to do if it fails altogether and you find yourself without heat.

Know this, whatever you need, Lombardi Energy Services is here for you. We install, maintain, and repair boilers and furnaces. So whether you need your system repaired or maintained or whether it’s time to replace your boiler or furnace and upgrade to a more efficient and reliable system, we can handle it.

What Do I Do When There’s No Heat?

No heat on a cold day is a real problem. It’s uncomfortable and potentially dangerous for you and your family. And it could lead to frozen or burst pipes that require costly repairs. Should you call for heating repair when the heat in your home isn’t coming up? You certainly can, but first, we recommend that you take the following troubleshooting steps:

1. Check how much heating oil you have. If you have less than 1/8 of a tank, call Lombardi Oil & Gas immediately for a heating oil delivery. If you have more than 1/8 of a tank, go to step 2.
2. Raise the temperature on your thermostat to at least five degrees higher than the current room temperature. (You might also need to set your thermostat to “auto” or “heat” and the fan switch to “on” or “auto.”) If your heating system doesn’t start up after a few minutes, go to step 3.
3. Make sure all your system’s power switches are set to the “on” position. If they are, go to step 4.
4. Check your fuses and circuit breakers. If everything is as it should be, go to step 5 if you have a boiler and step 6 if you have a furnace or heat pump.
5. If you have a hot water boiler, go to step 7. If you have a steam boiler, check the water level in the gauge glass. It should be at least ½ full. If it is, go to step 7.
6. If you have a furnace or heat pump, turn off the system’s power and then make sure your filters are clean and all vents are open and unobstructed. Confirm that the gas control valve to the furnace is open. If everything is as it should be, go to step 7.
7. Press and hold the “reset” button on the burner for 3 seconds. Make sure you never push this button more than once. If your heat still doesn’t come on, it’s time to contact Lombardi for service.

Other Signs It’s Time to Call for Heating Repair

Your heating system doesn’t have to fail completely to need attention. The best way to avoid unexpected breakdowns and repairs is to make sure your heating system receives annual maintenance. This will also help your heating system run as efficiently as possible, which is good for your budget. An annual tune-up for your furnace or boiler is included in Lombardi’s Heating Oil Service Plan.

Your heating system may be in need of repairs, and you should call Lombardi Energy Services if you notice any of the following:

• Your heating system is producing a strong and persistent weird smell.
• Your heating system generates insufficient heat or has trouble starting.
• Your heating system is making strange noises.

Lombardi Energy Services delivers comfort and peace of mind to our customers in Massachusetts and New Hampshire. Whether you’re in Amesbury, Byfield, Merrimac, Newbury, Newburyport, Salisbury, Seabrook, West Newbury, or any of the surrounding areas, we’re here for you.

Contact us today to learn more about our Heating Oil Service Plan and get the most out of your boiler or furnace.